Privacy Policy

1. Information We Collect

When you contact us or use our services, we may collect:

• Contact information: Name, email address, phone number, business name
• Business information: Website URL, business type, service needs
• Usage data: How you interact with our website

2. How We Use Your Information

We use the information we collect to:

• Respond to your service inquiries
• Communicate with you about onboarding and service activation
• Send service-related updates and follow-ups via email or SMS
• Improve our services and website

3. SMS / Text Messaging

By providing your phone number and consenting to receive SMS messages, you agree to the following:

• Types of messages: Service activation updates, onboarding steps, follow-ups, and appointment confirmations.
• Frequency: Message frequency varies. We do not send unsolicited marketing blasts.
• Opt-out: Reply STOP to any message at any time to unsubscribe. You will receive a confirmation.
• Help: Reply HELP for assistance or email us at hello@arugami.com.
• Costs: Message and data rates may apply. Check with your mobile carrier.

We will never sell, rent, or share your phone number with third parties for marketing purposes. Your consent to receive SMS is not a condition of purchasing any goods or services.

4. Information Sharing

We do not sell your personal information. We may share it with:

• Service providers: Tools that help us manage communications and operations (e.g., CRM platform, SMS provider).
• Legal requirements: When required by law or to protect our rights.

5. Cookie & Tracking Practices

We use standard web technologies to understand how visitors use arugami.com:

• Cookies: We may use cookies to maintain session state and improve site functionality. We do not use advertising cookies or third-party tracking cookies.
• Analytics: We may use privacy-respecting analytics (e.g., Vercel Analytics) to understand site traffic. This data is aggregated and anonymized.
• No cross-site tracking: We do not sell, rent, or share tracking data with advertisers or data brokers.
• Opt out: You can disable cookies in your browser settings without affecting your ability to contact us or receive SMS.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. No internet transmission is 100% secure.

7. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of SMS communications at any time by replying STOP

8. Contact Us

If you have questions about this Privacy Policy:

• Email: hello@arugami.com
• Website: arugami.com
• Location: Hudson County, NJ